Shipping Policy
DELIVERY TIMES
We utilize Canada Post for all our shipments, ensuring that each package is accompanied by a corresponding tracking number for easy monitoring. Following shipment, an email confirmation will be promptly dispatched to notify you of your order's status.
Please be aware that each Made to Order piece is individually handcrafted as to why a 7 business days delay may be required before shipping, as these products are meticulously crafted by hand upon order. We believe in delivering nothing short of perfection, tailored just for you.
We start the creation process at the beginning of the week, so any orders placed during the weekend are subject to slightly longer delivery times.
SHIPPING COST
Our shipping costs are predetermined to be as low as possible, ensuring affordability and value for our customers.
Please note that the shipping price excludes any potential customs or duty fees that may arise when shipping to USA. Customers are accountable for any additional charges incurred in this regard.
DELIVERY ISSUES
If you encounter any hiccups with your order's delivery, don't hesitate to get in touch with us. We're here to ensure you receive your items promptly and hassle-free.
Thank you for supporting your local artists!